/* ========================================
   电商智能客服 · Web 端全局样式
   主色：活力橙 #FF6B35
   ======================================== */

:root {
  --color-primary: #FF6B35;
  --color-primary-light: #FF8A5B;
  --color-primary-dark: #E5562A;
  --color-primary-50: #FFF8F3;
  --color-primary-100: #FFF0E8;
  --color-secondary: #FFB627;
  --color-accent: #FF4757;

  --color-bg: #F5F7FA;
  --color-bg-soft: #FFFFFF;
  --color-bg-hover: #FAFAFA;

  --color-text: #1F2937;
  --color-text-soft: #6B7280;
  --color-text-light: #9CA3AF;
  --color-text-inverse: #FFFFFF;

  --color-border: #E5E7EB;
  --color-border-light: #F3F4F6;
  --color-divider: #F3F4F6;

  --color-success: #10B981;
  --color-warning: #F59E0B;
  --color-danger: #EF4444;
  --color-info: #3B82F6;

  --radius-sm: 6px;
  --radius-md: 8px;
  --radius-lg: 12px;
  --radius-xl: 16px;
  --radius-full: 9999px;

  --shadow-xs: 0 1px 2px rgba(0, 0, 0, 0.04);
  --shadow-sm: 0 1px 3px rgba(0, 0, 0, 0.06), 0 1px 2px rgba(0, 0, 0, 0.04);
  --shadow-md: 0 4px 12px rgba(0, 0, 0, 0.08);
  --shadow-lg: 0 10px 24px rgba(0, 0, 0, 0.10);
  --shadow-orange: 0 4px 12px rgba(255, 107, 53, 0.18);
}

* { box-sizing: border-box; margin: 0; padding: 0; }

html, body {
  font-family: -apple-system, BlinkMacSystemFont, "PingFang SC", "Microsoft YaHei", "Segoe UI", sans-serif;
  font-size: 14px;
  color: var(--color-text);
  background: var(--color-bg);
  -webkit-font-smoothing: antialiased;
}

button { font-family: inherit; cursor: pointer; border: none; background: none; }
input, textarea, select { font-family: inherit; outline: none; }
ul, ol { list-style: none; }
a { color: inherit; text-decoration: none; }

/* ========================================
   整体布局
   ======================================== */
.app-layout {
  display: flex;
  min-height: 100vh;
}

/* ========================================
   左侧导航
   ======================================== */
.sidebar {
  width: 220px;
  background: var(--color-bg-soft);
  border-right: 1px solid var(--color-border);
  display: flex;
  flex-direction: column;
  position: fixed;
  top: 0; bottom: 0; left: 0;
  z-index: 50;
}

.sidebar-logo {
  height: 60px;
  display: flex;
  align-items: center;
  gap: 10px;
  padding: 0 20px;
  border-bottom: 1px solid var(--color-border-light);
}

.sidebar-logo .logo-icon {
  width: 36px; height: 36px;
  border-radius: 10px;
  background: linear-gradient(135deg, #FF6B35 0%, #FFB627 100%);
  display: flex; align-items: center; justify-content: center;
  font-size: 18px;
  color: white;
  box-shadow: 0 4px 8px rgba(255, 107, 53, 0.25);
}

.sidebar-logo .logo-text {
  font-size: 17px;
  font-weight: 700;
  color: var(--color-text);
}

.sidebar-logo .logo-text .accent { color: var(--color-primary); }

.sidebar-menu {
  flex: 1;
  padding: 12px 10px;
  overflow-y: auto;
}

.sidebar-menu .menu-group-title {
  font-size: 11px;
  color: var(--color-text-light);
  padding: 12px 12px 6px;
  letter-spacing: 0.5px;
}

.menu-item {
  display: flex;
  align-items: center;
  gap: 10px;
  padding: 9px 12px;
  border-radius: 8px;
  color: var(--color-text-soft);
  font-size: 14px;
  cursor: pointer;
  transition: all 0.15s;
  margin-bottom: 2px;
}

.menu-item:hover {
  background: var(--color-primary-50);
  color: var(--color-primary);
}

.menu-item.active {
  background: linear-gradient(135deg, #FF6B35 0%, #FF8A5B 100%);
  color: white;
  font-weight: 500;
  box-shadow: var(--shadow-orange);
}

.menu-item .icon {
  font-size: 16px;
  width: 20px;
  text-align: center;
}

.menu-item .badge {
  margin-left: auto;
  background: var(--color-accent);
  color: white;
  font-size: 10px;
  padding: 1px 6px;
  border-radius: 999px;
  font-weight: 500;
}

.menu-item.active .badge {
  background: rgba(255, 255, 255, 0.25);
}

.sidebar-footer {
  padding: 12px;
  border-top: 1px solid var(--color-border-light);
  display: flex;
  align-items: center;
  gap: 10px;
}

.sidebar-footer .avatar { width: 36px; height: 36px; border-radius: 50%; }
.sidebar-footer .user-info { flex: 1; min-width: 0; }
.sidebar-footer .user-name { font-size: 13px; font-weight: 500; }
.sidebar-footer .user-role { font-size: 11px; color: var(--color-text-light); }

/* ========================================
   顶部 Header
   ======================================== */
.main-wrapper {
  flex: 1;
  margin-left: 220px;
  display: flex;
  flex-direction: column;
}

.top-header {
  height: 60px;
  background: var(--color-bg-soft);
  border-bottom: 1px solid var(--color-border);
  display: flex;
  align-items: center;
  padding: 0 24px;
  position: sticky;
  top: 0;
  z-index: 40;
}

.breadcrumb {
  display: flex;
  align-items: center;
  gap: 8px;
  font-size: 13px;
  color: var(--color-text-soft);
}

.breadcrumb .current {
  color: var(--color-text);
  font-weight: 500;
}

.top-header .header-right {
  margin-left: auto;
  display: flex;
  align-items: center;
  gap: 12px;
}

.header-icon-btn {
  width: 36px; height: 36px;
  border-radius: 8px;
  display: flex; align-items: center; justify-content: center;
  font-size: 16px;
  color: var(--color-text-soft);
  cursor: pointer;
  position: relative;
  transition: background 0.15s;
}

.header-icon-btn:hover { background: var(--color-primary-50); color: var(--color-primary); }

.header-icon-btn .dot {
  position: absolute;
  top: 8px; right: 8px;
  width: 8px; height: 8px;
  background: var(--color-accent);
  border-radius: 50%;
  border: 2px solid white;
}

.search-box {
  width: 280px;
  height: 36px;
  background: var(--color-bg);
  border-radius: 8px;
  display: flex;
  align-items: center;
  padding: 0 12px;
  gap: 8px;
}

.search-box input {
  flex: 1;
  background: transparent;
  border: none;
  font-size: 13px;
}

.search-box .shortcut {
  font-size: 11px;
  color: var(--color-text-light);
  background: white;
  border: 1px solid var(--color-border);
  padding: 1px 5px;
  border-radius: 4px;
}

/* ========================================
   主内容区
   ======================================== */
.main-content {
  flex: 1;
  padding: 24px;
}

.page-header {
  display: flex;
  align-items: center;
  justify-content: space-between;
  margin-bottom: 20px;
}

.page-title {
  font-size: 22px;
  font-weight: 600;
}

.page-desc {
  font-size: 13px;
  color: var(--color-text-soft);
  margin-top: 4px;
}

/* ========================================
   卡片
   ======================================== */
.card {
  background: var(--color-bg-soft);
  border-radius: var(--radius-lg);
  box-shadow: var(--shadow-xs);
  border: 1px solid var(--color-border-light);
}

.card-header {
  padding: 16px 20px;
  border-bottom: 1px solid var(--color-border-light);
  display: flex;
  justify-content: space-between;
  align-items: center;
}

.card-title {
  font-size: 15px;
  font-weight: 600;
  display: flex;
  align-items: center;
  gap: 6px;
}

.card-body { padding: 20px; }

/* ========================================
   按钮
   ======================================== */
.btn {
  height: 36px;
  padding: 0 16px;
  border-radius: var(--radius-md);
  font-size: 13px;
  font-weight: 500;
  display: inline-flex;
  align-items: center;
  justify-content: center;
  gap: 6px;
  transition: all 0.15s;
  border: 1px solid transparent;
}

.btn-primary {
  background: linear-gradient(135deg, #FF6B35 0%, #FF8A5B 100%);
  color: white;
  box-shadow: var(--shadow-orange);
}
.btn-primary:hover { opacity: 0.92; }

.btn-secondary {
  background: white;
  color: var(--color-text);
  border-color: var(--color-border);
}
.btn-secondary:hover { border-color: var(--color-primary); color: var(--color-primary); }

.btn-text {
  background: transparent;
  color: var(--color-primary);
  padding: 0 8px;
}
.btn-text:hover { background: var(--color-primary-50); }

.btn-danger { color: var(--color-danger); }
.btn-danger:hover { background: #FEE2E2; }

.btn-sm { height: 28px; padding: 0 10px; font-size: 12px; }
.btn-lg { height: 44px; padding: 0 24px; font-size: 15px; }

/* ========================================
   标签 / 状态
   ======================================== */
.tag {
  display: inline-flex;
  align-items: center;
  gap: 4px;
  padding: 2px 8px;
  border-radius: 4px;
  font-size: 12px;
  background: var(--color-bg);
  color: var(--color-text-soft);
}

.tag-orange { background: #FFF0E8; color: #C2410C; }
.tag-yellow { background: #FEF3C7; color: #92400E; }
.tag-green  { background: #D1FAE5; color: #065F46; }
.tag-blue   { background: #DBEAFE; color: #1E40AF; }
.tag-red    { background: #FEE2E2; color: #991B1B; }
.tag-gray   { background: #F3F4F6; color: #4B5563; }

.status-dot {
  display: inline-block;
  width: 6px; height: 6px;
  border-radius: 50%;
  margin-right: 5px;
}
.status-dot.green { background: #10B981; box-shadow: 0 0 0 3px rgba(16, 185, 129, 0.2); }
.status-dot.yellow { background: #F59E0B; box-shadow: 0 0 0 3px rgba(245, 158, 11, 0.2); }
.status-dot.red { background: #EF4444; box-shadow: 0 0 0 3px rgba(239, 68, 68, 0.2); }
.status-dot.gray { background: #9CA3AF; }

/* ========================================
   表格
   ======================================== */
.data-table {
  width: 100%;
  border-collapse: collapse;
  font-size: 13px;
}

.data-table thead th {
  background: var(--color-bg);
  text-align: left;
  padding: 12px 16px;
  font-weight: 500;
  color: var(--color-text-soft);
  border-bottom: 1px solid var(--color-border);
  font-size: 12px;
}

.data-table tbody td {
  padding: 14px 16px;
  border-bottom: 1px solid var(--color-border-light);
  color: var(--color-text);
}

.data-table tbody tr:hover { background: var(--color-bg-hover); }
.data-table tbody tr:last-child td { border-bottom: none; }

.data-table .actions { display: flex; gap: 4px; }

/* ========================================
   表单
   ======================================== */
.form-group { margin-bottom: 16px; }
.form-label {
  display: block;
  font-size: 13px;
  color: var(--color-text);
  margin-bottom: 6px;
  font-weight: 500;
}
.form-label .req { color: var(--color-accent); margin-left: 2px; }

.input, .select, .textarea {
  width: 100%;
  height: 36px;
  padding: 0 12px;
  background: white;
  border: 1px solid var(--color-border);
  border-radius: var(--radius-md);
  font-size: 13px;
  color: var(--color-text);
  transition: border-color 0.15s, box-shadow 0.15s;
}
.input:focus, .select:focus, .textarea:focus {
  border-color: var(--color-primary);
  box-shadow: 0 0 0 3px rgba(255, 107, 53, 0.1);
}
.textarea { height: auto; min-height: 80px; padding: 8px 12px; resize: vertical; }

.input-group { display: flex; gap: 8px; }
.input-group .input { flex: 1; }

/* ========================================
   头像
   ======================================== */
.avatar {
  width: 32px; height: 32px;
  border-radius: 50%;
  background: linear-gradient(135deg, #FF6B35, #FFB627);
  color: white;
  display: inline-flex;
  align-items: center;
  justify-content: center;
  font-weight: 600;
  font-size: 12px;
  flex-shrink: 0;
}
.avatar-sm { width: 24px; height: 24px; font-size: 11px; }
.avatar-lg { width: 40px; height: 40px; font-size: 14px; }

/* ========================================
   工具类
   ======================================== */
.text-soft { color: var(--color-text-soft); }
.text-light { color: var(--color-text-light); }
.text-primary { color: var(--color-primary); }
.text-success { color: var(--color-success); }
.text-danger { color: var(--color-danger); }
.text-bold { font-weight: 600; }
.text-sm { font-size: 12px; }
.text-xs { font-size: 11px; }
.text-lg { font-size: 16px; }
.text-xl { font-size: 20px; }
.text-2xl { font-size: 28px; }
.text-3xl { font-size: 36px; }

.flex { display: flex; }
.flex-1 { flex: 1; }
.items-center { align-items: center; }
.justify-between { justify-content: space-between; }
.justify-end { justify-content: flex-end; }
.gap-1 { gap: 4px; }
.gap-2 { gap: 8px; }
.gap-3 { gap: 12px; }
.gap-4 { gap: 16px; }
.gap-6 { gap: 24px; }

.mt-1 { margin-top: 4px; }
.mt-2 { margin-top: 8px; }
.mt-3 { margin-top: 12px; }
.mt-4 { margin-top: 16px; }
.mt-6 { margin-top: 24px; }
.mb-2 { margin-bottom: 8px; }
.mb-3 { margin-bottom: 12px; }
.mb-4 { margin-bottom: 16px; }

.grid { display: grid; }
.grid-2 { grid-template-columns: repeat(2, 1fr); }
.grid-3 { grid-template-columns: repeat(3, 1fr); }
.grid-4 { grid-template-columns: repeat(4, 1fr); }
.grid-5 { grid-template-columns: repeat(5, 1fr); }

/* 滚动条美化 */
.scrollbar-thin::-webkit-scrollbar { width: 6px; height: 6px; }
.scrollbar-thin::-webkit-scrollbar-track { background: transparent; }
.scrollbar-thin::-webkit-scrollbar-thumb { background: #D1D5DB; border-radius: 3px; }
.scrollbar-thin::-webkit-scrollbar-thumb:hover { background: #9CA3AF; }

/* 渐入动画 */
@keyframes fadeInUp {
  from { opacity: 0; transform: translateY(8px); }
  to { opacity: 1; transform: translateY(0); }
}
.fade-in-up { animation: fadeInUp 0.4s ease-out; }